Put Joule to work in your HR processes.
Joule is SAP's AI assistant. We integrate it into your SAP SuccessFactors environment so your people get answers in plain language, see data from every module, and hand routine tasks to Joule.
What Joule brings
One assistant across SAP SuccessFactors.
Joule sits inside SAP SuccessFactors and works the way your people already ask questions.
Conversational AI
A conversational interface that gives clear insights and guides users through every task.
Unified data access
Retrieve data from all SAP SuccessFactors modules in one place, without switching screens.
Automated workflow
Joule acts as an agent and performs tasks for the user, which streamlines your HR processes.
Use cases
Three ways Joule helps your people.
We help you choose, configure and test the use cases that fit your processes.
Transactional
Joule completes a task for the user, such as an HR request, so routine work no longer waits in a queue.
Navigational
Joule takes users straight to the right place in SAP SuccessFactors, so nobody has to hunt through menus.
Document grounding
Joule answers questions from your own documents, so replies reflect your policies and not general knowledge.
Where SAP is taking Joule
From answers to agents.
SAP describes Joule Assistants as using "deep role and process context to coordinate AI agents and autonomously execute complex workflows across your business." For HR, SAP names assistants for these areas:
Source: SAP product pages for Joule and SAP SuccessFactors HCM.
- HR Operations Assistant.
- Performance & Goals Assistant.
- Recruiting Assistant. In SAP's words: "identifying and engaging top candidates, scheduling interviews, and instantly connecting talent to best-fit roles."
- People Intelligence Assistant.
- Career and Talent Development Assistant.
- Compensation Assistant.
How we help
Joule, connected to how your HR really works.
We help you integrate Joule into your SAP SuccessFactors environment to automate routine queries, get real-time contextual insights and simplify task management. Our team helps you realize the full benefits of SAP SuccessFactors through Joule.
Joule Studio, SAP's tool for building agents, is part of SAP BTP. We also deliver SAP Business AI work on SAP BTP, from generative AI to document grounding and embedded AI features.
Automate routine queries
Let Joule handle the everyday questions so your HR team can focus on people.
Real-time insights
Contextual answers drawn from your SAP SuccessFactors data.
Simpler task management
Tasks started and completed from one conversation.
HR first, system after
We start from your processes and your people, then configure Joule to fit.
Find out what Joule can do in your SAP SuccessFactors.
Tell us which HR processes take the most time today, and we will show where Joule fits.
SAP, SAP SuccessFactors, SAP BTP and Joule are trademarks or registered trademarks of SAP SE or its affiliates. Quotes describing Joule are SAP's own.